TERMS AND CONDITIONS
Terms and Conditions for Mbody Physical Therapy and Wellness
Please read these Terms and Conditions ("Terms," "Agreement") carefully before using the services provided by Mbody Physical Therapy and Wellness ("Mbody," "we," "our," or "us"). By accessing or using our physical therapy, massage, personal training, private reformer Pilates, classes, and recovery services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
1. Use of Services
1.1. Eligibility: You must be at least 18 years old to use our services, or if you are a minor under the age of 18, you must have the explicit consent of your legal guardian. By using our services, you represent and warrant that you meet this requirement or have obtained such consent.
1.2. Compliance: You agree to comply with all applicable laws and regulations while using our services.
2. Privacy Policy
2.1. Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.
3. Health and Medical Disclaimer
3.1. Not Medical Advice: Information provided on our website, social media channels, and through our services is for informational purposes only and should not be considered as medical advice. Consult with a qualified healthcare professional before making any decisions regarding your health or medical conditions.
4. Intellectual Property
4.1. Ownership: All content, logos, trademarks, and materials on our website are the property of Mbody or its licensors and are protected by copyright and intellectual property laws.
4.2. Use Restrictions: You may not reproduce, modify, distribute, display, or otherwise use any content from our website without our prior written consent.
5. User Conduct
5.1. Prohibited Activities: You agree not to engage in any activities that may:
- Violate any laws or regulations.
- Infringe upon the rights of others.
- Harm, harass, or intimidate others.
- Interfere with the proper functioning of our services.
6. Termination
6.1. Termination: We reserve the right to terminate or suspend your access to our services at our discretion, without notice, for any violation of these Terms.
7. Disclaimer of Warranties
7.1. As-Is Basis: Our services are provided "as-is" without any warranties, express or implied. We do not guarantee the accuracy, availability, or fitness for a particular purpose of our services.
8. Limitation of Liability
8.1. Exclusion of Damages: To the fullest extent permitted by law, Mbody shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
9. Governing Law
9.1. These Terms are governed by and construed in accordance with the laws of the state of California, without regard to its conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.
10. Physical Activity Waiver and Assumption of Risk
10.1. Participation in physical activity, fitness classes, postpartum programming, babywearing instruction, reformer Pilates, and related services involves inherent risks of physical injury. By using these services, you voluntarily assume all such risks.
10.2. You represent that you are in adequate physical health to participate in the activities you have selected, and that you have disclosed any medical conditions, injuries, or contraindications relevant to your participation.
10.3. To the fullest extent permitted by law, you agree to release, indemnify, and hold harmless Mbody Physical Therapy and Wellness, its owners, employees, contractors, and agents from any and all claims, damages, or liability arising out of or related to your participation in our services, except in cases of gross negligence or willful misconduct.
10.4. Participants who are pregnant, postpartum, or have recent surgical history are responsible for obtaining clearance from their physician or licensed healthcare provider prior to participation in fitness classes. Mbody staff may provide general guidance but cannot substitute for individualized medical advice.
11. Cancellation and Refund Policy
11.1. Individual Appointments: Cancellations must be made at least 24 hours before your scheduled appointment. Cancellations made with less than 24 hours’ notice or no-shows may be subject to a late cancellation fee as disclosed at the time of booking.
11.2. Class Packages and Memberships: Class packages are non-refundable once purchased. Unused sessions may be transferred or credited at Mbody’s discretion in the event of injury or extenuating circumstances with supporting documentation.
11.3. Cohort Programs and Workshop Series: Cohort and workshop enrollments are non-refundable after the program start date. Cancellations made more than 7 days before the program start date are eligible for a full credit toward a future program. Cancellations made within 7 days of the start date are non-refundable.
11.4. Mbody reserves the right to cancel or reschedule classes and workshops. In the event of a clinic-initiated cancellation, participants will receive a full refund or credit at their preference.
12. Contact Information
12.1. If you have any questions or concerns about these Terms, please contact us at: